Booking terms and conditions
- Children's discounts
apply only in double room with 2 guests paying full price (not in the holiday apartments). Children from 0 - 3 years of free, from 3 - 6 years 50 % discount, from 6 - 12 years 20 % discount, from 13 - 16 years 10 % discount.
For stays of up to 3 days, a surcharge is payable.
The room bill can only be paid in cash. To make a binding reservation, please make a deposit free of expenses for the recipient.
Cancellations are only valid in writing and only once you have received confirmation from us. We recommend travel cancellation insurance to avoid any cancellation costs. This insurance is available at all travel agencies. In case of forgoing travel cancellation insurance, the following terms shall apply:
According to the general terms and conditions for the hotel industry in Austria, we will charge the following fees in case of cancellation:
Up to 3 months before day of arrival - no cancellation fee.
3 to 1 month before the date of arrival, 40 % of the total package price. 1 month to 1 week before the date of arrival, 70 % of the total package price. In the last week before the date of arrival, 90% of the total package price - in case of late arrival or early departure, we will charge the total price for the package booked.
Should your arrival be delayed until after 18:00, please let us know by phone. Rooms are ready for occupancy from 15:00 and must be vacated by 10:00 on the day of departure.
Due to various complaints and difficulties in recent years, we have decided not to accept any more pets. We apologise sincerely for any inconvenience caused.
For the well-being of all guests
We kindly ask you not to smoke in our rooms and holiday apartments as well as in the breakfast room.
With the publication of this year's price list, all previous price lists become invalid. Typing errors and price changes reserved.